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The included Surf plan blocks high-bandwidth apps like video streaming and video calls. Premium WiFi upgrade costs extra even with Have It All.

All drink packages have a 15-drink daily cap — they are not truly unlimited. A 20% service charge is automatically added on top of the package price (increased from 18%, effective June 1, 2026).

Gratuities are NOT included in the Have It All package despite it being marketed as an all-inclusive bundle. Two passengers for 7 nights pay ~$252 in gratuities on top of the package price.

The complimentary menu is limited. Premium items and specialty orders incur additional charges plus 20% service fee.

Have It All only includes one specialty dining meal for the entire voyage, not one per night. Additional visits are charged at full price plus 20% gratuity.

A 20% service charge is automatically added to all bar purchases, specialty dining, and a la carte items — even if you purchased a beverage package that already includes service charges. This increased from 18% effective June 1, 2026.

The Have It All package must be booked pre-cruise at $60/person/day. If purchased onboard, the price jumps to $70/person/day. Gratuities are separate in both cases for US guests.

For cruises 13 days or less, cancellations within 45 days of sailing forfeit 100% of the fare. Non-refundable deposit promotions forfeit the deposit regardless of when you cancel.

Holland America skews older with a median guest age around 60. If you're looking for nightlife or a younger crowd, set expectations accordingly.